Account & Data Deletion

How to delete your Aisle8 account

This page explains how to delete your account and your data from Shop Aisle8 and the other Aisle8 apps, published by Dumpling I, Inc. You do not need to be signed in to read it, and you do not need to reinstall the app to make a request.

Delete your account in the app

This is the fastest way, and it takes effect immediately.

  1. Open the Aisle8 app and sign in.
  2. Go to Account, then Profile.
  3. Tap Delete account at the bottom of the page.
  4. Confirm your password when asked. Your account is closed as soon as you confirm.

You can also do this on the web at shop.aisle8.co/profile while signed in.

Ask us to delete it for you

If you can't sign in, no longer have the app, or used one of our older Dumpling-branded apps, email us at mygig@dumpling.us from the address on your account and ask us to delete it. We may need to confirm you control that address or the phone number on the account before we act on the request.

What gets deleted

When your account is closed, we delete:

  • your profile, including your name, photo and contact details
  • your saved delivery addresses
  • your saved payment methods
  • the notification tokens that let us send push notifications to your devices

Your sign-in is disabled at the same time, so the account can no longer be used.

What we keep, and why

We keep your information for as long as your account is open. When you close your account, we delete your personal information. The only things we keep are records we're legally required to retain — order, payment and tax records, and anything we need to resolve a dispute, prevent fraud, or meet a legal obligation. We don't use anything we retain for any other purpose.

Your past orders stay in those records — what was bought, what it cost, and how it was paid for.

Questions

Email mygig@dumpling.us and we'll help. For the full picture of what we collect and why, read our Privacy Policy.